COLUMBIA, S.C.-- Insurance Services Office Inc. (ISO) has launched the new Microsoft .Net-ready version of its ISO Claims Outcome Advisor (COA) personal injury claims management solution. COA Release 3.1 offers major new features, including the Treatment Protocols function and enhancements to the COA Medical Library and Settlement Analyzer tool. This will enable claims handlers, managers and third parties across the entire enterprise to manage information about personal injury claims via a secure Web browser, thereby speeding up claims resolution, improving accuracy and ensuring best practices.

As the only comprehensive .Net-ready personal injury claims solution in the market, COA 3.1 enables insurers to integrate their personal injury claims systems across different platforms, applications and programming languages throughout their IT infrastructures. COA's ASP-based delivery method and Web-services integration allow insurance companies to deploy the solution rapidly with a low initial investment and integrate with other .Net systems, such as claims administration systems.

"The market for adjusting bodily injury claims is facing ever-changing demands. To meet these evolving requirements, ISO is committed to continuously enhancing the capabilities of the ISO Claims Outcome Advisor solution. With Release 3.1, we have taken a major step toward improved functionality with the new Treatment Protocols feature and significant improvements to the COA Medical Library and Settlement Analyzer tool," said Lee Fogle, vice president of ISO's Claims Services Division. "By making the new version .Net-ready, we are also web-enabling this functionality for many users to access remotely certain modules and monitor the progress of claims."

Source: Insurance Services Office Inc.

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