IVANS Inc., a Greenwich, Conn.-based provider of networking services for the insurance and healthcare industries is offering a new wireless fidelity solution (Wi-Fi) for insurance carriers that can significantly speed their ability to remotely process claims and improve customer service. The new Wi-Fi service is offered through IVANS business partner, AT&T.As the demand for Wi-Fi technology increases, so does the need for low-cost flexible solutions. According to data provided by The Yankee Group, a communications and networking research and consulting firm based in Boston, 14% of U.S. companies plan to implement the technology within the next twelve months, and another 14% plan to follow suit in the next two years. A recent IVANS study of large and mid-sized insurance carriers indicates that only 27.9% are currently using Wi-Fi technology to allow remote access to their systems by employees, highlighting the growth potential for Wi-Fi technology.
"Wi-Fi is the next logical progression in remote access, as it gives insurance executives the ability to process transactions, such as policyholder claims, without returning to an office to connect via a land line," says Maggie O'Hara, divisional vice president, IVANS Inc. "By adding Wi-Fi to our suite of remote access offerings, end-users have a flexible remote access solution that gives them ability to connect to their VPN via dial-up, broadband, or Wi-Fi depending on their location."
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