LOMA, the Atlanta-based trade association to the insurance and financial services industry, has launched LOMALearn Online, an e-learning portal for individual and corporate training. Powered by Dublin, Ireland-based WBT System's TopClass e-Learning Suite, the site has been redesigned to manage and deliver content, training, and certification to LOMA's 1,200 member companies and other customers in more than 80 countries. The system will also enable LOMA to provide its members and customers with privately branded online learning sites through an application service provider model.
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When a new claim enters the system, a race against time begins.
3h ago
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Investments in hyper-personalization, AI targeting, digital transformation and marketing are taking precedence over customer expectations, the credit bureau finds in its latest study.
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AI is not a one-size-fits-all solution to the insurance industry's problems, and many are finding a need for nuance in how they deploy the technology.
June 17 -
Emirates Airline is offering travel insurance that includes medical coverage for war-related incidents and extended-stay support during disruptions, another example of how Gulf carriers are trying to reboot their businesses now that a US-Iran peace deal is on the table.
June 17 -
Carriers that deliver communication quality, clarity of instructions, compassion from staff, and a single dependable point of contact were remembered and chosen again.
June 17
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Insurers can break the cycle by expanding their use of global talent, strengthening compliance training and treating administrative support as a strategic capability vs. a back-office expense.
June 16
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