Markel Appoints Exec for Claims Ops

Specialty insurance holiding company has namedMike Clancy Chief Operating Officer, Markel Claims, effective June 15.

Clancy will leverage Markel's data and analytics capabilities to drive process improvement efforts, and apply technology to make the claims process easier to navigate, according to the company.

Clancy joined Markel in January 2012 as a Managing Director. Before that, he worked for the Boston Consulting Group (BCG).

"Mike's strong knowledge of Markel's business, in all its complexity, combined with his industry expertise, will allow us to improve performance across the entire Claims organization," said Nick Conca, Markel Chief Claims Officer. "I am excited to welcome him to our leadership team and look forward to reinforcing claims services as one of Markel's core strengths and compelling competitive advantages."

For reprint and licensing requests for this article, click here.
Core systems Customer experience Analytics Claims
MORE FROM DIGITAL INSURANCE