The NAIC says WreckCheck outlines what to do immediately following an auto accident, taking users through a step-by-step process to create their own accident reports. It also provides tips for staying calm, safe and smart on the road, and makes it easy to capture photos and document the necessary information to file an insurance claim. Additionally, the app lets users email a completed accident report directly to themselves and their insurance agents. The app is free and available for both iPhone and Android smartphone users.
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When a new claim enters the system, a race against time begins.
June 18
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Investments in hyper-personalization, AI targeting, digital transformation and marketing are taking precedence over customer expectations, the credit bureau finds in its latest study.
June 18 -
AI is not a one-size-fits-all solution to the insurance industry's problems, and many are finding a need for nuance in how they deploy the technology.
June 17 -
Emirates Airline is offering travel insurance that includes medical coverage for war-related incidents and extended-stay support during disruptions, another example of how Gulf carriers are trying to reboot their businesses now that a US-Iran peace deal is on the table.
June 17 -
Carriers that deliver communication quality, clarity of instructions, compassion from staff, and a single dependable point of contact were remembered and chosen again.
June 17
Empathy -
Insurers can break the cycle by expanding their use of global talent, strengthening compliance training and treating administrative support as a strategic capability vs. a back-office expense.
June 16
Edge




