Nationwide added this week an enhanced SmartRide application to the list of services it offers through Amazon’s Echo device. The new “skill,” as Amazon voice-assistant applications are called, allow the insurer’s customers to tap into the carrier’s safe-driving, usage-based insurance program to get data about their personal driving habits.
The new service is just the latest digital offering from the carrier. Over the last year, Nationwide has partnered with insurtech Sure to sell renters’ insurance through mobile devices, collaborated on a telematics initiative with automaker General Motors and launched an AI chatbot for password resets that the company plans to further develop to include multiple business functions, it says.
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