Nautilus Insurance Group, a member of W. R. Berkley Corporation, has selected the Communicate software from Thunderhead.com’s ONE Engagement Cloud offering, to improve productivity and build customer engagement.
In an effort to boost agent efficiency while maintaining accuracy, Nautilus will use Communicate to create and collaborate on policy documents. The Communicate solution represents a flexible, SaaS-based solution that Nautilus will be able to roll out across its external work force via the cloud, Thunderhead.com said.
ONE Engagement Cloud is designed to enable businesses to transform sales and service experiences at customer touch points with contextually relevant, accurate and personalized communications that support long-term customer engagement.
