This white paper digs deep into the current state of play in the AI landscape to break down how carriers should be thinking about adoption and implementation. It's an argument for discipline, right-sizing, and knowing which tech efforts are worth fully owning in-house.
Marketplaces such as Kin, Insurify and Employers consider whether the AI agent's ability to help them reach more customers outweighs potential distortions to the quotes and prices they provide.
Trust is associated with higher retention and lower likelihood of shopping around for new insurance, according to the JD Power 2026 U.S. Home Insurance Study.
The goal is not to find every place an MGA could use AI but where AI can materially change what the business is capable of doing and then measure whether it actually does.
John Kain, financial services business development lead at AWS, recommends considering overall portfolio risk in underwriting decisions.
ForceAI is a connected, AI-native platform that brings underwriting, claims, billing, policy management, reporting and customer service into one system.
