New Jersey Manufacturers Insurance Co., an auto and workers’ compensation insurer, has deployed Guidewire PolicyCenter as its new underwriting and policy administration solution, as well as the vendor’s BillingCenter and Quote and Buy Portal, to offer new self-service abilities to auto policyholders. The insurer has been in production with Guidewire ClaimCenter since 2007.
NJM implemented BillingCenter and PolicyCenter for its workers’ compensation line of business in September 2013, and its personal auto line of business went live in January 2015; the insurer implemented the Quote and Buy portal in conjunction with its personal auto rollout as the online quoting and binding capability was a critical requirement for this line of business, Guidewire said. NJM plans to extend BillingCenter and PolicyCenter to its renewal business starting in June, and its homeowner and umbrella lines of business later next year, Guidewire added.
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