New Mexico Mutual Group, a workers’ compensation carrier, has selected Guidewire PolicyCenter as its new underwriting and policy administration solution, as well as Guidewire Rating Management and Guidewire Client Data Management.

New Mexico Mutual Group is implementing PolicyCenter to help modernize and transform business processes and take advantage of the application’s real-time functionality and built-in best practices, Guidewire said. The insurer deployed Guidewire ClaimCenter in 2006 and BillingCenter in 2008.

“PolicyCenter will give New Mexico Mutual Group the ability to get to market faster, and improve service excellence to our customers and independent broker network” said Ryan Inzenga, CPCU, Underwriting Manager, New Mexico Mutual Group. “We have partnered with Guidewire for the better part of a decade and we’re looking forward to continuing that relationship and standardizing our core systems on Guidewire InsuranceSuite.”

 PolicyCenter is intended to help New Mexico Mutual Group improve service levels for customers and brokers through operational efficiencies; leverage automated underwriting rules and real-time functionality to optimize risk assessment, and benefit from a suite of integrated systems intended to evolve with its business.

“From a technical perspective, we’re excited at the prospect of having a fully integrated core system suite in place,” said Tim Thackaberry, director of IT for New Mexico Mutual Group. “Additionally, with PolicyCenter we have a modern system with market-leading configuration capabilities, giving us the potential for a vast number of technical and business benefits."


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