\New London County Mutual Insurance Company (NLC) has selected Thunderhead's Smart Communications to create, manage and deliver outbound policyholder correspondence.
The insurer will use a software-as-a-service version of the software. NLC cited Thunderhead's integration with the company's Guidewire core systems environment as a key selling point.
"Thunderhead’s seamless integration with InsuranceSuite and continued demonstrated success in the market convinced us that we could implement both InsuranceSuite and Smart Communications and quickly realize demonstrated business benefits while engaging our customers across multiple channels” said James Parylak, vice president and chief information officer, NLC.
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