NORCAL Mutual, a medical liability insurance provider, has chosen Milliman Datalytics-Defense as its platform for managing its defense costs.

Datalytics uses text mining algorithms to help insurers evaluate costs associated with defending claims in order to identify opportunities to improve results. The web-based tool is available on a subscription basis and can perform peer comparisons, allowing insurers to benchmark their defense costs.

"We chose Milliman Datalytics-Defense because of its ability to provide an efficient approach to managing defense costs while increasing our ability to turn data into information," says Timothy J. Friers, NORCAL Mutual SVP and COO. "The tool allows us to gain greater insight into our results and improve our claim defense strategies for the benefit of our insureds."

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