Thanks to a multiyear, multi-million dollar deal with a large, unnamed health care technology and services provider, Patni Computer Systems, a global IT and BPO services provider, will create a new North American hub for Business Process Outsourcing (BPO) operations in El Paso, Texas.
Establishing the new service hub expands Patni’s (BPO) and knowledge process outsourcing (KPO) delivery capabilities to service North American customers from domestic locations in a cost-effective manner, deliver cost take-outs locally and employ highly skilled local talent. When fully staffed, it will employ more than 300 professionals, providing a wide range of insurance, financial services, finance and accounting, technical support and multi-lingual helpdesk services to Patni’s North American clients. In addition, the BPO services deal strengthens Patni’s health care delivery capability across the payers and providers segment.
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