The Property Casualty Insurers Association of America (PCI) has unveiled the findings of its 2011 National Towing Survey.

“Aggressive and unscrupulous towing companies can make the unpleasant experience of having an auto accident that much worse,” said Bob Passmore, senior director of personal lines for PCI. “Motorists and their insurers not only face confusing rules to reclaim their vehicles, but in some cases staggering bills. It is a no-win situation. These bills drive up out of pocket expenses for consumers and affect auto insurance costs that they pay.”

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