Workers' compensation insurer PMA Companies has selected Xpertdoc customer communications management software as the new platform for its billing, the companies say.

Xpertdoc, a Microsoft Gold partner, will host the software on the Microsoft Azure cloud platform. The major difference between Xpertdoc and PMA's legacy billing system is the ability to customize documents in Microsoft Word rather than having to hard-code them.

“We are excited to implement the Xpertdoc CCM platform in conjunction with our new billing application,” said Susan Hendricks, VP Information Systems at PMA Companies. “Xpertdoc’s advanced technology and proven methodology will allow us to meet our aggressive project timelines and bring advanced functionality that we were previously unable to utilize with our legacy solution."

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