Progressive Insurance announced the company would open nine new service center locations in 2013, bringing the total number to 63. Progressive said customers who use a service center get their repaired vehicles back four days quicker on average than those who go elsewhere.
“Nine out of 10 customers who’ve used a Service Center to manage their repairs would recommend Progressive to a friend or family member,” said Tricia Griffith, claims group president at Progressive and Women in Insurance Leadership honoree from 2012. “Opening these additional facilities enables more customers across the country to take advantage of our best customer repair process."
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