Progressive is responding to allegations concerning its quoting practices in Massachusetts.
The Mayfield Village, Ohio-based insurer, which began selling personal auto policies online in Massachusetts only last week, was criticized in a press release from the Massachusetts Association of Insurance Agents. The Association accused Progressive of misleading consumers by offering rate comparisons with dissimilar product offerings from competing insurance companies. Specifically, the agents contend Progressive's rates appear to beat competitors', but leave coverage gaps, and that the company uses quotes for six-month policies, not 12-month policies.
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