Securian Financial Group has named Sid Gandhi chief strategy and enterprise technology officer, the company announced.
Gandhi was previously head of customer engagement at the financial services firm, and is now tasked with leading the insurer’s ongoing technology transformation following the retirement of chief information officer Jean Nelson. He will oversee Securian’s digital, IT and business technology teams, reporting directly to Securian President and CEO Chris Hilger.
“This leadership transition will provide an opportunity to re-envision our technology strategy and model to further enhance the customer experience,” said Hilger, in a statement. Sid Gandhi, with his experience executing strategic initiatives and leading our digital innovation efforts, is well positioned for this new and challenging assignment.”
Securian’s digital revamp is a three-pronged approach, the company says. Plans include embedding new core capabilities across the business, partnering with fintech and insurtech startups to test new concepts and building an in-house incubator to develop internal ideas.
“With customer expectations changing and competition on the rise, now is the perfect time to transform our enterprise by bringing our digital and technology functions together,” said Gandhi. “This is an important change for the company that will help drive customer experiences and set the stage for future success.”
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access