AGENTS AND BROKERS ADOPT NEW RPOST E-MAIL SERVICELos Angeles-based RPost U.S. Inc. says independent insurance agencies and brokerages are adopting RPost as a service platform for outbound e-mail. Confronted with errors and omissions (E&O) liability exposures, agents and brokers need technology that enables them to optimize electronic communications while minimizing risk. By shoring up the security gap, RPost Registered E-Mail messages offer speed, security, accountability and personal liability protection in a cost-effective solution that can be used for an average cost of 59 cents per message. The company's services provide the e-mail sender with legally valid evidence of what e-mail content and attachments were sent and received, by whom and when.

UPDATED TEALEAF SOFTWARE HELPS CARRIERS USE 'CEM'

San Francisco-based Tealeaf Technology Inc., introduces Tealeaf cxView, an addition to the company's family of CX online customer experience applications that provides a 360-degree view of the online customer experience, the vendor says. The product provides customer experience analytics, including customizable dashboards and scenario impact reports that help companies understand why customers succeed or fail when using critical online processes. Anyone involved in e-business can track key performance indicators of the success or failure of online customers to discover-in real time-the issues that keep companies from realizing business goals, says Tealeaf.

CONFLUENCY HELPS AGENTS CUSTOMIZE WEB PRESENCE

Confluency Solutions Inc., Jacksonville, Fla., is including Program Pages in a suite of Web site modules of content, forms, security and estimators designed for independent insurance agents. Program Pages are designed to help sites support offline sales and customer development. The Pages extend ordinary communications, which are restricted by time or space, by linking messages to specific, online resources, the company says. Many independent insurance agency sites are generic and irrelevant to key business initiatives because agencies find it too expensive or time-consuming to change them, Confluency says. Confluency's Program Pages combine insurance and risk articles, FAQs, secure forms and interactive Wizards from a suite of Web modules to build Web page in support of print, radio, TV, mail or customer development campaigns.

OPERATIONAL RISK MODULE ADDED TO BPS PLATFORM

Business Propulsion Systems Inc.'s (BPS) next-generation operational risk module is an addition to its BPS Server 5.1 governance, risk and compliance platform. A key component of the Server 5.1 suite, the operational risk module supports loss event processing and tracking, collaborative risk/control self-assessment framework and key risk indicator (KRI) management. Key capabilities include tracking and documenting the review process, peer collaboration, issues and action plan management, and configurable and ad hoc reporting.

COURSE CAN HELP INSURERS STOP MONEY LAUNDERING

An Anti-Money Laundering (AML) training course, created for insurance professionals, is approved for state insurance continuing education in most states and also awards seven hours of CFP CE credit. Richardson, Texas-based WebCE LP LLLP launched the AML course in response to recent changes to Department of Treasury rule 31 CFR Part 103. The learning package consists of Internet access to the course, online exam, certificate(s) of completion and reporting to states department of insurance, if required.

PROCESSES AND FUNCTIONS COVERED IN BPO ANALYSIS

Research and Markets, added "BPO and Sourcing Trends in Insurance (Customer Focus)" to its offering of research and analysis. The Dublin-based research firm says business process outsourcing (BPO) take-up continues to rise in the insurance sector as insurers look for operational efficiency as well as growth opportunities. The Research and Markets brief provides insight in terms of take-up, planned BPO, and attitudes to BPO and offshore sourcing. The report also covers insurance-specific processes and functions.

Highlights include how many insurers use BPO and how many have made progress, and the status of horizontal processes such as HRO, F&A and CRM and other BPO-specific information.

For more information, visit www.researchandmarkets.com.

NEW METAMATICA FILTER RESTRICTS ACCESS TO SITE

Kiev, Ukraine-based Metamatica Software has announced the immediate availability of IISKeeper-ISAPI protection filter 1.3. The IISKeeper is designed to enable users to restrict access to directories (subdirectories and files) on Web servers. It grants access on per-user basis only when a visitor provides a valid password. The filter helps companies organize sites with paid content or allows them to limit access to some parts of a site to registered users. IT departments don't need to create Windows user accounts, because the database of users who have access to the protected resources doesn't depend on the list of system users. The filter supports calculation of traffic consumed by the user for each protected resource and blocks access automatically when the time or traffic limit for a resource is exceeded. The user validation can be performed through BASIC or Cookie authorization. For the Cookie authorization mode, the IISKeeper's distribution package contains templates of login forms where the user enters username and password.

LUMIGENT AUDIT DB PROVIDES DATA-LEVEL AUDIT OF IBM DB2

Database auditing vendor Lumigent Technologies Inc., Acton, Mass., and IBM Corp., Armonk, N.Y., are announcing the Lumigent Audit DB for IBM DB2 data server. The solution provides data-level auditing for IBM DB2 users to mitigate corporate risk and gain insight into database activity. IBM DB2 is the database management system that delivers a server platform to build on-demand business applications. Lumigent Audit DB provides comprehensive auditing at the data level, Lumigent says, and also can act as an enterprisewide repository for data from multiple systems, including DB2, Oracle databases, Sybase ASE and Microsoft SQL Server, providing comprehensive database monitoring and auditing enterprisewide.

COBOL MIGRATION SOLUTIONS ARE FOR MICROSOFT AND IBM

COBOL to Microsoft C#, and COBOL to IBM Rational Enterprise Generation Language (EGL) are the COBOL migration solutions Dallas-based ATERAS added to its suite of DB-Shuttle migration options. The options are designed to reduce high maintenance costs, provide agility and flexibility, protect legacy assets, attract and retain talent, and enable service-oriented architecture (SOA). DB-Shuttle is designed to automate the software language conversion and non-relational database to relational database conversion. DB-Shuttle collects and stores the definition of any original file or database structure, collects and stores all software source entities, and designs and generates new relational databases and software applications for the target environment. In addition, DB-Shuttle's Application Code Maintenance feature provides impact analysis and allows the application of code changes across languages and applications.

ATTENSITY ADDS TEXT SEARCH TO FACT-EXTRACTING SUITE

Palo Alto, Calif.-based Attensity Corp. added search capabilities to Attensity 4, its suite for extracting facts from unstructured data. Attensity Text Search is designed to enable users to rapidly filter their data sets before unleashing the linguistic-based tools of Attensity for conducting deeper analysis. Attensity 4's Text Search application enables users to: test hypothesis by running ad hoc searches to determine if documents contain key words, concepts, issues or problems they are seeking to understand; find documents of interest employing advanced search features like fuzzy search, phrasal search and relevance scoring; and delve deep into documents of interest by running advanced text analysis against documents returned in search results.

SOFTWARE NOW ENABLES EXTRA EXCEL FUNCTIONS

Xcelerator is designed to enable Excel users to create feature-rich and printer-ready workbooks for sets of fields never previously formatted and also automatically create identically formatted workbooks for previously formatted sets of fields. According to the manufacturer, Hemet, Calif.-based Data Presentation Products Inc., Xcelerator's selection features enable easy extraction of data for only the fields and field values of interest. The Xcelerator API allows data to pass directly to Xcelerator for formatting before viewing in Excel. Sets of standardized formats can be created for distribution to Xcelerator users within an organization.

ECONNECTOR FROM OMNIRIM OFFERS EMC DOCUMENTATION

OmniRIM Solutions Inc., headquartered in Vancouver, British Columbia, announced eConnector for EMC Documentum, which is designed to integrate OmniRIM's physical records management solution with EMC Documentum Records Manager 5.3 to offer mutual customers a complete and unified enterprise-class records management solution. The eConnector for EMC Documentum software module offers a dedicated link between OmniRIM's physical records management solution and the EMC Documentum enterprise content management (ECM) platform. This new software provides organizations with an integrated approach to managing physical and electronic records with access from both the Documentum and OmniRIM interfaces. With eConnector, companies can apply federated policy management to unify records management practices across all record types, throughout their organizations.

NEW SOLUTION DICTIONARY DESIGNED TO CUT ITAM COSTS

The TekMethods Solution Dictionary, a proprietary IT asset management framework based on TekMethods LLC's ITAM methodology, is intended for use in the design and implementation of complete ITAM solutions, providing a visual and graphical representation of all the components. The TekMethods Solution Dictionary is designed to provide a detailed framework from which the entire solution is designed. That enables TekMethods, which is headquartered in Tampa, Fla., and the client organization to address processes, tools, interfaces and data simultaneously, which should reduce ITAM project costs and the time needed to implement and complete ITAM solutions.

VECTOR ADDS UNDERWRITING TO ITS LIST OF SERVICES

Vector Insurance Services of Indianapolis, a Vector Technologies Inc. company, has begun providing third-party underwriting services to clients needing seasoned underwriters on a temporary or project basis. "For various business-driven reasons, life insurers have not continued the practice of nurturing the growth of in-house underwriters," says Vector CFO Erik Stockwell. "It was common practice until a few years ago for life companies to build their underwriting staff from within, creating a cadre of highly experienced underwriters." Vector provides experienced underwriters to insurers during peak sales times or for staff augmentation during vacation season.

SKYVIEW AERIAL SEARCH TOOL ADDED TO GOTITLE

DataQuick Information Systems, San Diego has partnered with Santa Ana, Calif-based Digital Map Products Inc. (DMP) to offer SkyView, an aerial search component addition to its GoTitle property profile tool. SkyView enables GoTitle customers to locate properties visually. DMP's parcel map overlays enable the user to locate subject properties, zoom in and out to check the accuracy of the target property's location, and then print the aerial map image to use as a marketing tool in a property profile report.

"Because SkyView is a blend of DMP's aerial library and DataQuick's property database, the result is a professional tool-highly accurate and content current," says Tiffany Gamache, director of DataQuick's product management.

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