MADISON, Wis. -- BlueCross BlueShield of South Carolina, a leading health insurance provider that also administers federal health insurance programs, has addressed its evolving document communication needs by designating two Esker Software solutions as enterprise standards. Esker DeliveryWare Platform and Esker Fax respectively provide BlueCross BlueShield with intelligent multi-channel e-document delivery and automated fax.
In today's technology-driven business world, traditional document delivery methods such as standard mail and manual fax can impede communication and delay business processes.
Increasingly, savvy enterprises realize that automated electronic delivery of business documents represents a new strategic direction with value waiting to be tapped -- personalized communications to meet the specific requirements of individual recipients, electronic delivery to eliminate the high cost of paper documents and manual processing, intelligent rules-based automation to shorten business cycles in which document communication plays a part. Realization of these benefits represents a new economics of business communication. This is especially true in the healthcare industry, where documents are vital links connecting insurance providers, medical facilities, healthcare professionals, and individual members.
Embracing this vision of new efficiency and productivity, BlueCross BlueShield has enlisted Esker Software and its strategy of total document solutions to make the vision a reality. To meet its varied document communication needs, the insurer has implemented Esker Fax, a leading solution for automated desktop and production faxing, and Esker DeliveryWare Platform, the e-document delivery solution powered by patent-pending intelligent automation. BlueCross BlueShield also continues to leverage the expertise and experience of Esker Professional Services and Technical Support to accelerate implementation and accelerate returns on investment in Esker solutions.
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