BT has signed a five-year, $47 million outsourcing deal with Standard Life, a provider of long-term savings and investments. BT says it will manage the Standard Life’s communications infrastructure, providing access to professional services and enhancing the overall level of service provided to customers.
The agreement, says BT, includes the delivery and management of a BT Connect Local Area Network (LAN) and Wide Area Network (WAN). The contract also covers IP telephony, contact centers, contract management, service management and the transition of the infrastructure to BT’s IP Connect network.
BT says the deal also supports Standard Life’s need for a standardized, integrated voice and data platform across its international operations, providing domestic and international network services to the company’s 16 United Kingdom offices, as well as centers in Boston, India, Ireland, Germany, Hong Kong, Canada, France and Australia.
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