Tablet users now have access to the same functionality as that of their mobile device, such as viewing a policy, mutual funds and financial information and filing or checking the status of a claim, State Farm said.
“A lot of what you will see in the most recent version of Pocket Agent was heavily influenced by consumer research and customer feedback,” said Patty Gaumond, VP of Enterprise Internet Solutions at State Farm. "As more consumers use mobile access points to connect with us, and new devices are introduced, we must continue to focus on enhancing the customer experience across all of our platforms."
The enhanced Pocket Agent is now available on iOS and Android smartphones and iPad and Android tablet devices.
