Transamerica has launched Voice Pass, a capability that allows customers to eschew passwords in favor of voice recognition when they call the insurer's help lines.

Once a customer is enrolled in the service, he or she can use the passphrase “At Transamerica, my voice is my password,” to access their accounts. The technology was developed in partnership with Nuance Communications, which also works with USAA.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access