Eric Joost has been appointed COO of Willis North America, the North American retail brokerage business of Willis Group Holdings. Since 2009, Joost has been CEO of Willis North America’s Specialty Practices, and he will continue to lead that unit.

As COO of Willis North America, Joost will lead the development and execution of growth and operational strategies, Willis said, and will work with business unit leaders to ensure Willis has the proper specialization, structure and operating models to support growth. He will report to Todd Jones, CEO of Willis North America.

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