Willis Releases Voluntary Benefits Enrollment System

Willis North America’s Human Capital Practice has released Benefits X-ChangeApp, an integrated solution for voluntary benefits enrollment. The application incorporates voluntary benefits enrollment into PeopleSoft’s Enterprise Resource Planning (ERP) Human Capital Management system. Benefits X-ChangeApp was created by and is available from Innotech Benefit Solutions, a wholly-owned subsidiary of Willis North America.

“This is an exciting development. Willis is the first to provide employers with a unique solution that eliminates the historical challenges associated with offering Voluntary Benefits programs,” said Jim Blaney, CEO, Willis Human Capital Practice. “Benefits X-ChangeApp allows us to integrate the strengths of both the ERP and the carrier into one seamless efficient process. Employers will now have more control over their benefit programs with the ability to offer individual or group voluntary benefit programs without having to manage complicated technology or in-person enrollment processes.”

The company said integrating voluntary benefits into an ERP system historically has been complicated, requiring either an internally developed build out or a link to a third-party enrollment platform, which potentially exposes file feeds, dependent eligibility files, deduction files, etc., to error and security liability when they are transferred outside the ERP,

The company said Benefits X-ChangeApp is the first application to incorporate all aspects of benefits enrollment into a concurrent, automatic process, and can be deployed during open enrollment, qualified life events, or standalone enrollments. It leverages the strength and communication capabilities of an organization’s ERP as the system of record to provide employees with secure, real-time access to voluntary benefits.

Willis said the company plans to expand to include additional Human Capital Management ERP systems.

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