As part of its effort to simplify and facilitate the insurance placement process for agents serving the small business sector, Zurich is offering online access to a wide range of policy documents through its eZSB Web site at forms, such as declarations pages, schedules, forms listings, signature pages and automobile identification cards, can now be obtained and printed on demand. Documents are available within minutes of issuing the policy online.

"Over the past year we have introduced a number of enhancements to the eZSB platform that are making it easier for our agents to do business more quickly, better and at lower cost," says Ray Thomas, president and CEO of Zurich's Small Business group, which is part of Zurich Financial Services, Zurich, Switzerland. "By providing these essential documents on demand, we are helping agents dramatically reduce their turnaround time on customer policies while increasing their overall effectiveness."

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