Insurtech may be disruptive, but it isn’t a hostile force. If anything, firms that specialize in applying tech to reinvent the insurance model should be viewed as potential partners that can help insurers remain relevant as the digital era progresses.
That’s the thrust of a recently published research paper by the thought leaders at KPMG. Authors Martin Blake, Tek Ew Chia and Murray Raisbeck assert that “In today’s technology-enabled world, the insurance industry is standing on the cusp of a major renaissance.” And further, “Innovative technologies and business models are changing the way people think about insurance — giving rise to new products, services and opportunities to enhance customer value.”
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