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Choice to lead combined health company will be revealed soon, says Warren Buffett.

The Seattle-based company, which has shaken up industries from booksellers to shoe stores, tends to incite fear among would-be rivals.

The digital giant's involvement with an Indian insurtech doesn't mean it will be selling policies soon, but does give insurers something to think about.

In a sign of its ambition, last month, CVS hired a senior executive from a startup that specializes in primary-care clinics to oversee expanded health-care services across the company.

Voice assistants provide carriers with another digital channel for engaging their policyholder customers, but the platforms remain somewhat limited for now.

Consolidation in the industry continues to accelerate, providing less competition, fewer options for consumers.

For insurers, thinking of the network of capabilities available in specific geographical areas can provide tangible advantages when it comes to delivering on the promise of major technological advances.

The new hands-free tool is designed to provide answers to more than 150 commonly-asked health care questions by policyholders.

Incumbents need to think like challengers: They have everything to lose, and not a lot to gain.

Developers can now really push the limits of their artificial intelligence platforms, giving them not just more human-like and life-like speech patterns, but also more accurate responses.