Amazon

A report that the retail behemoth was considering selling home-insurance products sent a shockwave through the industry.

Choice to lead combined health company will be revealed soon, says Warren Buffett.

The Seattle-based company, which has shaken up industries from booksellers to shoe stores, tends to incite fear among would-be rivals.

The digital giant's involvement with an Indian insurtech doesn't mean it will be selling policies soon, but does give insurers something to think about.

In a sign of its ambition, last month, CVS hired a senior executive from a startup that specializes in primary-care clinics to oversee expanded health-care services across the company.

Voice assistants provide carriers with another digital channel for engaging their policyholder customers, but the platforms remain somewhat limited for now.

Consolidation in the industry continues to accelerate, providing less competition, fewer options for consumers.

For insurers, thinking of the network of capabilities available in specific geographical areas can provide tangible advantages when it comes to delivering on the promise of major technological advances.

The new hands-free tool is designed to provide answers to more than 150 commonly-asked health care questions by policyholders.

Incumbents need to think like challengers: They have everything to lose, and not a lot to gain.

Developers can now really push the limits of their artificial intelligence platforms, giving them not just more human-like and life-like speech patterns, but also more accurate responses.

Three titans announcing their entrance into the healthcare sector put a scare into the insurance industry. Here’s how carriers can mitigate the damage.

Details are sparse but an announcement says there will be a focus on using tech to drive better outcomes.

Alexa for Business will let users issue voice commands to begin a video conference or print documents, among a multitude of common workplace functions.

Express Scripts Holding Co.’s chief executive said he’s open to a deal with a health insurer or partnering with Amazon.com.

As of Nov. 3, more than 838,000 people had registered with the agency as owners of small, civilian drones.

One in four households is expected to have a voice assistant item by the end of the year, giving carriers an opportunity to leverage the new channel for service.

Toronto-based insurer is the latest carrier to adopt voice-assistant technology as an additional communication tool for policyholders.

The move follows earlier investments by the carrier in its website, customer portals and core systems.

The company is developing an instant-issue platform that delivers life policies to customers without fluid testing.