Resources

The insurance industry is changing fast, and with soaring catastrophic claims, automation isn't a luxury—it's a necessity. To meet rising demands for speed and transparency, insurers need seamless digital processes now to boost efficiency and elevate customer experience (CX).

Insurance professionals anticipate a fairly favorable landscape with a focus on technology to enhance the customer experience and combat fraud.

Discover how insurance firms can leverage decision management technologies to build business resilience.

Recent increases in cybercrime, identity theft and data breaches have demonstrated the value of cyber insurance to businesses and consumers alike.

Learn how to equip your organization to succeed in an ever-evolving industry and move your business forever forward.

Join a captivating panel discussion that showcases esteemed 2024 honorees.

Join this interactive workshop in which we invite carriers and insurer ecosystem players to discuss cyber preparation, challenges and hopes for the future.

Results from Digital Insurance's survey of insurance carriers about the current state.

73% of policyholders don't want to receive paper checks for claims payments. So why are you still sending them?

The value of CX is clear: a recent McKinsey study found that CX is a strong predictor and driver of financial and organizational outcomes. With AI comes the promise of faster resolution for low-touch CX interactions - but complex questions and the potential for customer confusion aren't going anywhere.

This webinar unpacks that question, sharing insights from the research and first-hand experiences from Ryan Hanley, a former producer and agency owner.

Hear from Celent on the 6 steps to a modern insurance enterprise, and why getting your data strategy right should be the first step in your journey to AI adoption.

This webinar will bring together a diverse panel of experts to discuss how insurers can fully leverage the volume, variety, and velocity of data to power AI and analytics strategies and emerge as winners in the next insurance data revolution.

As the insurance industry continue to modernize, addressing challenges while recognizing investment benefits along their modernization path is critical.

A fundamental shift is fueling the need for insurance companies to transform payment experiences not only for the benefit of the customer, but for the bottom line.

In this paper, discover how insurance leaders are addressing technology investments and preparing for their digital future.

Experience is the new economic battleground where business is won and lost. The race is on for insurers to become more agile, innovative and customer-centric.

Elevate your insurer's mobile app! Learn strategies for loyalty, revenue boost, and data protection. Maximize engagement—download now!

Learn about the pivotal role of artificial intelligence, data analytics, and automation in reshaping the insurance sector. Gain the knowledge and strategies needed to position your business at the forefront of this transformative wave.

"Digital Risk Report 2023: Pervasive Risk, Persistent Fragmentation, and Accelerating Technology Investment" takes a comprehensive look at how companies are using digital risk management to achieve stronger resilience, better performance, greater assurance, and more cost-effective compliance.