Resources

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Third-party risk is becoming increasingly expansive as organizations rely on a burgeoning network of external vendors to operate. Read about some of the regulations emerging to combat this issue, how organizations ranked third-party risk concerns in the International Data Corporation (IDC)'s Future of Trust Survey, and how technology solutions can help organizations coordinate an effective response.

Poorly managed cyber risk increases a business's susceptibility to breaches that can result in heavy financial, regulatory, operational, and reputational costs. Get this article from AuditBoard to learn how cyber liability insurance works, why you need it, and three ways you can reduce your premiums with strong cyber risk management.

Check out this guide to learn about the six key value drivers for health insurance member communications applications.

The digital evolution of member communications is here. Uncover key trends that will impact your communication strategy.

Learn how these insurers ditched their legacy systems and improved accuracy in their member communications by 90%.

Health insurers: start using one intuitive solution to design, deploy, and deliver documents to your members.

To create differentiated offerings and address ever changing customer needs, insurance companies – including firms across both L&A and P&C – are leveraging and creating ecosystems that span a range of industries.

The stakes have never been higher for insurers to modernize. Join this webinar to hear experts from Guidewire and Appian discuss how to overcome today's biggest challenges related to digital modernization.

Efforts to keep up while hamstrung by unforeseen events have carriers implementing technologies (e.g., aerial imagery, geospatial data, AI) that help overburdened teams optimize their resources by simplifying policy management, claims processing, and customer service.

Leaders in the insurance community are always looking for innovative ways to help their firms move forward. Learn about the latest technology transforming the industry.

Discover how to accelerate underwriting workflows and deliver a better customer experience by downloading this new white paper.

Winner of the 2021 Unified Communications platform of the year, EngageOne Communicate enables companies to create personalized, meaningful and interactive digital engagements with their customers.

The insurance industry is undergoing fundamental change, and a seamless customer experience is critical for carriers to succeed in the market.

If you could encourage any behavior from your policyholders, what habits would you want them to adopt? Learn how insurers can strategically eliminate friction and drive ideal policyholder behaviors.

In this webinar, industry experts from OneSpan and Smart Communications will share the top trends for streamlining a carrier’s digital engagement model to drive improved CX.

It’s a complex juggling act – addressing policyholder needs and concerns while maintaining the revenue collection every insurance organization needs to continue operating smoothly.

When it comes to online interactions, consumers expect their digital experience with every provider to have the same level of client-focused quality as with tech giants like Amazon or Google.

Ever-increasing expectations from customers are driving insurers to up the pace of transformation.

Register to hear industry experts discuss experience challenges insurers face today (consumer and commercial), 3 ways to rapidly overcome those challenges and the top CX priorities to focus on in 2022.