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PaymentSource's Daniel Wolfe sits down with Carey O'Connor Kolaja, AU10TIX's new CEO to discuss the rise in synthetic fraud, the fastest-growing financial crime, and how payments security has been changed by the pandemic.
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Just like the industries that they cover, the lack of Black representation among news outlets acts as a barrier against understanding and eliminating systemic racism.
December 28 -
There is an emotional and human aspect in all relationships and that holds true for the bond between individuals and brands. The COVID-19 pandemic has brought both the strengths and weaknesses in customer experience under the spotlight. This episode will focus on how connecting with customers and ensuring they have a positive experience with a company is paramount, particularly in a pandemic-driven world. Join our host, Brooke Worden, President of The Rudin Group and guest speaker, Virgil Miller, Chief Operating Officer of Aflac U.S. and President of Aflac Group in a discussion that will highlight how and why Aflac is emphasizing three key aspects of the customer experience in 2020.
December 11 -
The flow of assets and capital in manager selection, municipal bonds and business and mortgage capital reveals forms of systemic racism that often get overlooked.
December 7 -
The hurdles faced by Black professionals who break into the financial services belie the notion that their small numbers at the industry’s top ranks are a pipeline problem.
November 23 -
Digital Insurance introduces a quartet of young leaders on the rise in insurance.
November 19 -
The telematics insurtech is launching during COVID, but that doesn't deter chief underwriting officer's enthusiasm for its potential.
November 19 -
Insurtech's chief risk officer is confident that the high-touch infrastructure Hippo has built can adapt in a positive manner to the post-coronavirus era.
November 19 -
A team of one, she bounces back and forth from developing coverage and forms, defining underwriting eligibility and guidelines, and providing subject matter expertise to software development.
November 19 -
Commercial lines COO also spearheaded data and analytics strategy.
November 18 -
COO of North American General Insurance fosters confidence in her staff’s abilities.
November 18 -
Claims leader for worker's comp has her group thinking about workers first.
November 18 -
Executive was appointed CEO of her unit in June of this year, amid the coronavirus pandemic.
November 18 -
Digital Insurance's annual recognition program for women leaders.
November 17 -
Opening a bank or investment account — or even securing employment in a racism-free workplace — is out of reach for many Black Americans.
November 9 -
In the first episode of the five-part documentary series, we look at how disparities in net worth and mortgage discrimination impact Black home ownership — and why it's impossible to close the gaps without attacking systemic racism.
October 26 -
This five-part series is a comprehensive effort to explain the racial discrimination Black Americans face in our financial system.
October 23 -
The industry has long talked about embracing digital technology — but the time for talk may be over.
October 6 -
Tamara Simpkins Franklin is new Chief Digital, Data, and Analytics Officer for the brokerage effective October 1.
September 24 -
New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.
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