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There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.

Jennifer Helms, Boston Mutual’s executive vice president, will lead the department.

Selecting the best solutions requires a focus on design and user experience.

Customer satisfaction in insurer's digital offerings declined this year, according to the J.D. Power 2022 U.S. Insurance Digital Experience Study.

The World Property and Casualty Insurance Report emphasizes the effects of climate change on the insurance industry.

As much as consumers' financial services needs have evolved in the last two years, so have executives' demands and expectations of their innovation initiatives.

Shine will lead technology transformation across personal, commercial and Erie Family Life.

The digital marketplace brings agents, carriers, customers, MGAs and others involved in insurance distribution together.

Progressive, Mutual of Omaha, New York Life, Unum and others make the list.

Legacy carriers must work to up their digital capabilities and online user experience.

Organizations are driving to become fully automated enterprises, but single point solutions are putting that goal at risk.

Digital Insurance spoke with Andrew Palmer, CIO of global retail markets at Liberty Mutual, about his latest role in his 10 years with the company.

The partnership allows for the new integration of a more efficient digital mortgage process.

Palo Alto, Calif.-based home protection insurance group Hippo has hired Keith Simard as vice president of property claims.

Insurance companies and their technology partners are mobilizing to respond to rapidly changing customer needs and expectations in the post-COVID era.

Exclusive Digital Insurance research explores how insurance carriers can stand apart and automate intelligently.

Labor challenges are driving insurers to rethink how work gets done.

Nationwide, Progressive, Allianz Life Farmers and Mutual of Omaha were included on the 2022 list.

Nearly 80% of respondents suggest insurtech has had a positive impact on their agencies.

Technology moves at a breakneck pace that threatens to leave flat-footed organizations in the dust. But industry leaders are leveraging the bleeding edge to get ahead of the pack and never look back.