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Kansas-based agency aims to increase operational efficiency with a unified software platform across all locations.

Insurers could clear up a lot of client management headaches in one fell swoop with desktop virtualization.

A relative newcomer to the insurance industry, RGA Reinsurance CIO Mark Showers shares his perspective on how the insurers' concerns compare to other industries.

Certus' construction, property/casualty examiners will handle legal, coverage matters for the insurer's construction defect claims.

PCI applauds the passing of "No Play, No Pay" and Workers’ Comp Reform in Missouri; new legislation also permits electronic proof of insurance for consumers.

Moore, Okla., suffered $1.4 billion in damages from a 1999 tornado; experts predict yesterday’s EF-4 will result in similar figures.

Tiger.co.uk introduces new telematics-based product from PolicyWise, giving it a dozen such products for consumer comparisons.

Although risk management is important among companies concerned with regulatory pressure, few maintain a clearly defined risk appetite and reward adherence to it.

Research from Conning attributes improvement to increasing premiums and reduction in incurred losses.

New broad coverage designed to include access to risk control, claims and specialty investigations support.

Mortgage insurers are gaining attention after operating income doubled in the first quarter of 2013 while loan delinquencies continued to decline.

Now in its eighth year, INN's Women in Insurance Leadership program has detailed the extraordinary efforts of more than 60 professionals whose leadership has set the standard for the application of technology in the insurance business.

App designed to provide instant access to coverage information, proof of insurance, claim submissions and roadside assistance.

Early reports indicate that State Farm has received more than 3,500 home and auto claims as of this morning, less than 48 hours since a series of tornadoes that tore through Granbury, Texas, and the surrounding area, causing at least six deaths and injuring more than 100 more.

Crump will provide sales support, underwriting, technology and brokerage services to MetLife’s financial professionals.

Crum & Forster has already underwritten the pet insurer's plans since 2006.

Updated app designed to enable policyholders to expedite claim appraisals.

Sensing an opportunity among small commercial buyers, ACE Commercial Risk Services created a simpler international travel package policy and a Web-based platform to support it.

Learn how the UK’s original insurance comparison site increased online form conversions, reduced the time required to identify and resolve website issues, and significantly improved their overall online customer experience.

While fads for managing and improving business processes come and go with regularity, there is an underlying approach to successful processes that never changes.