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nctInsurers continue to rely on software vendors to enable critical business fuionality, but many feel as if the sands are shifting.

Carriers increasingly are using e-learning techniques to boost efficiencies, improve claim results and better serve both employees and agents.

After surviving the financial services meltdown, insurance executives face another daunting task: keeping employees motivated.

A new survey assesses the state of application modernization and migration.

Technology enables underwriters to leave their offices to solidify and improve relationships with agents.

Carriers are using enterprise content management technology to boost automation, enhance workflow and pare down expenses

A mixture of new technologies and business imperatives are causing insurers to redefine the boundaries of data security.

The International Association of Outsourcing Professionals foresees insurers returning to outsourcing as a means to recapture innovation and provide flexibility in 2010.

Howard Schmidt will be responsible for orchestrating cybersecurity activities across the government and coordinating efforts to better protect private information networks.

Out-of-state residents are charged with insurance fraud after providing false information.

U.S. property/casualty insurers saw benefits this year from gains in the value of some holdings, and lower than average storm-related claims costs.

In an effort to boost sub-par fixed-income annuity sales, AIG has renamed one of its subsidiaries in an effort to distance the brand from its tarnished image.

It seems like a Millennium ago: it's been 10 years since the rollover to the new century, a time when many expected the greatest computer crash in history.

The health care reform bill passed by the Senate on Christmas Eve includes several improvements advocated by the organizations that represent insurance brokers and advisers in Washington. For the most part, however, those groups remain opposed to the Senate bill — and more so the version approved by the House.

Roger Crandall will become Chief Executive Officer of Massachusetts Mutual Life Insurance Company (MassMutual) on January 1, 2010, completing the transition in leadership previously announced by the company in June.

New York-based Fitch Ratings has published two documents updating the criteria the firm uses to assess insurance companies.

IT workers are facing an increasingly tough job market, a new study from Park City, Utah-based Janco Associates finds.

A.M. Best, and Moody’s Investors Service released ratings updates. The following are some of the most recent:

Auto insurers hoping to keep rates under control can look forward to a happy new year. As Jan. 1, 2010 quickly approaches, Illinois, Kansas, New Hampshire and Oregon are all preparing to enforce stronger laws regarding cell phone use and texting, says Property Casualty Insurers Association of America (PCI).

Boston-based Liberty Mutual Group, through its wholly owned subsidiary Liberty Insurance Company (LICL), will establish a branch in Zhejiang, thanks to approval by the China Insurance Regulatory Commission (CIRC).