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A survey reveals a high level of customer loyalty and satisfaction among respondents.

Social network analysis can help insurers understand networks often connected to criminal behavior.

U.S. insurer budgets and projects for 2010 focus on policy admin, agent portals and business intelligence.

To better manage risk, reinsurers are turning to increasingly sophisticated technologies and models.

Attendees of INN's Women in Insurance Leadership Forum agree that collaboration and effective communication are necessary for success.

Commercial lines carriers are focusing on integration efforts to simplify the growing complexities inherent in their policy processing.

Hard economic times are invariably busy ones for the foes of insurance fraud. Incorporating more unstructured data, carriers are fine-tuning predictive analytics for fraud detection.

SOA is the way many companies, including insurers, are now choosing to move forward due to its business agility, scalability and return on investment.

S&P contends that because macroeconomic conditions have impacted prime mortgage insurance books, it is placing the ratings for several mortgage insurers, including Genworth and United Guaranty, on CreditWatch with negative implications.

A new report, which shows insurers in Asia-Pacific are taking a closer look at the benefits of outsourcing, profiles three enterprisewide technology firms and six insurance technology firms.

With so many insurers currently pondering best practices for utilizing social media, examining strategies employed by banks may help.

The insurer will use software from FINEOS to manage claims in its employee benefits line.

Insurance Networking News (INN) and Celent, a division of Oliver Wyman Inc., announce that voting is currently underway for the 2010 Vanguards in Insurance Practices (VIP) awards.

Health insurers finally get peek at bill that contains yet another take on the public option, and are quick to react to its contents.

Forrester talked to 70 North American insurers about their hardware and infrastructure investment plans and found that they're very concerned about risks associated with cloud computing and virtualization.

Report says companies are investing in technologies to thwart enterprise risk.

Pulled off the sales block with a sale imminent, the unit now looks to rebuild and rebrand.

Survey attempts to resolve lagging registration by state insurance regulators.

Despite this year’s challenges, insurance companies will see opportunities in 2010, predicts LIMRA’s CEO.

NAU Country Insurance Co., PEMCO Mutual Insurance Co. and TRISTAR Risk Management are the latest insurers to select the enterprise content management (ECM) software suite.