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Mississauga, Ontario — York Fire & Casualty Insurance Co., the personal lines insurance arm of Kingsway Financial Services Inc., became Canada’s first insurance carrier to implement true XML real-time inquiry this month, claiming they answered the call from independent brokers who said they need real-time carrier communication to remain competitive.

Madison, Wis. — MemberCONNECT, CUNA Mutual Group's analytical approach to relationship building, provides credit unions with a direct marketing solution for auto and homeowners insurance. While the channel provides a tool for building member relationships on its own, it also is a complementary tool for credit unions with strong agency relationships.

Springfield, Mass. - MassMutual's Retirement Services Division launched a new Web site as a vehicle to share insights and information discovered in its Center for Behavioral Research. The research will be published for the benefit of participants, plan sponsors and the financial professionals who serve them.

Kansas City , Mo. - The National Association of Insurance Commissioners (NAIC) this week released a peer review of state producer-licensing laws, practices and processes that identifies areas where the states’ reciprocity and uniformity initiatives need improvement, along with areas where such efforts have been successful.

Surveys of CEOs reveal attitudes and expectations of technology.

London - Reed Elsevier PLC, a London-based publisher and parent of the LexisNexis information service, will spend $3.6 billion cash for ChoicePoint Inc., a 1997 offshoot of Equifax, the companies report. The acquisition is subject to ChoicePoint shareholder and regulatory approval, is expected to close in the summer of 2008.

In a pair of studies, Celent queries CTOs and CIOs from America and Europe, respectively, to gauge IT spending priorities for the coming year.

Ronald Katz, the well-known telecom technology inventor, is calling the shots with several large insurers—but for how long?

Madison, Wis. — American Family Insurance has restructured its information services division, the company reports. The move comes as a result of a study of technology leadership organizations at Fortune 500 firms, a company spokesperson said, and reflects a growing trend in Tier 1 insurance companies—restructuring of IT with the goal of optimizing business strategies and operational performance.

Washington – Testifying before a hearing of the House Committee on Financial Services Subcommittee on Oversight and Investigation, a representative of the Independent Insurance Agents & Brokers of America (IIABA) pushed for the passage of the Homeowners' Defense Act.

Los Angeles — Farmers Insurance Group Inc., announced that Denise Ruggiero has joined Farmers as VP, legislative and regulatory affairs.

Poughkeepsie, N.Y. — The 2008 Global Outsourcing 100, the annual ranking of the world’s best outsourcing service providers, was released by the International Association of Outsourcing Professionals (IAOP), Poughkeepsie, N.Y.

London – Instability within the financial markets represent the biggest threat to the global insurance industry, according to a survey conducted last month by Lloyd’s of London. The survey asked 138 Lloyd’s underwriters to answer questions about working in the Lloyd’s environment, including the identification of those emerging risks that will most likely challenge the insurance industry over the coming year.

Brookfield, Wis. — Dallas-based workers’ compensation e-transaction provider P2P Link, a business unit of Fiserv Inc., Brookfield, Wis., released P2P Direct, a new product specifically tailored to the workers’ compensation medical provider marketplace.

Dallas — Republic Companies Inc. acquired Four Corners Insurance Services Inc., a general agency based in Phoenix, Ariz. Four Corners specializes in non-standard auto insurance coverages produced through independent insurance agents in Arizona, Oklahoma, Oregon, Utah and Washington, D.C. Philo Smith Capital Corp. served as Four Corners' broker in this transaction.

Chicago — In a commitment to client service excellence, Aon Corp. will integrate its worldwide risk and insurance brokerage operations into a single global business, Aon Risk Services, with more than 26,000 colleagues in 120 countries and more than $5 billion in revenues.

Baton Rouge, La. — New Orleans investment company owner David Voelker was named to the board of directors of Louisiana Workers’ Compensation Corp. (LWCC), a private, nonprofit mutual insurance company.

Mayfield Village, Ohio — Progressive appears to take its name seriously. Adding yet another patent to its business innovation cache, the Ohio auto insurance company is using a unique claims processing method to take responsibility for its policyholders entire vehicle claims/repair process following a crash.

Pittsburgh — Computerworld magazine selected Pittsburgh-based Highmark Inc. as the top green-Information Technology Company for 2008 and WellPoint Inc., Indianapolis, came in at No. 12 on the list.

Washington, D.C .- The Securities and Exchange Commission furthered its eXtensible business reporting language (XBLR) initiative this week with the launch of its “Financial Explorer” on the SEC Web site.