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With 350 firms on its client roster, the acquisition of Flourish gives the insurer a springboard into the independent advisor market.

Also: Berkshire Hathaway launches fleet telematics, Transunion partners with The Floow, more.

Rather than a single list, the standards organization is recognizing different categories of contributors

The buy continues Verisk's aggressive M&A strategy.

Through its “Partnership Platform,” launched in August, companies interested in leveraging the insurer’s products and brand have a streamlined way to pitch their ideas and begin a relationship.

There is an emotional and human aspect in all relationships and that holds true for the bond between individuals and brands. The COVID-19 pandemic has brought both the strengths and weaknesses in customer experience under the spotlight. This episode will focus on how connecting with customers and ensuring they have a positive experience with a company is paramount, particularly in a pandemic-driven world. Join our host, Brooke Worden, President of The Rudin Group and guest speaker, Virgil Miller, Chief Operating Officer of Aflac U.S. and President of Aflac Group in a discussion that will highlight how and why Aflac is emphasizing three key aspects of the customer experience in 2020.

Tie-up provides machine-learning boost to small-business-focused insurtech.

Zurich’s subsidiary Farmers Group Inc. and Farmers Exchanges, which the insurer manages, will fund the purchase jointly.

Insurers should observe how digital attackers operate in customer acquisition, analytics, technology, and talent to support their new initiatives.

Insurer is 'doubling down' on tech investment, with leadership buy-in across digital, says Abby Hosseini.

The company combs through data to identify networks of bad actors who team up to cheat its insurance division.

By executing the time-consuming and often tedious back-office processes that constitute much of agency work, automation can expedite agents’ workflows.

The global non-life insurance industry’s $2 trillion in capital won’t last in a “black swan” event, such as a cyber attack or another pandemic, that hobbles the global economy, experts say.

Carriers who succeed will have found ways to harness their customer-interactions and data to optimize product pricing and features to address customer need.

Business optimization continues to be the top driver of strategies, as it has been for the last several years.

Also: Aon's cybersecurity platform, MassMutual insurtech unit picks Sapiens, more

June 5-7, 2023
DIGIN 2023, the industry's flagship event returns IN-PERSON and will gather hundreds of senior leaders to discuss the most innovative solutions and the most important insights shaping the future.
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The flow of assets and capital in manager selection, municipal bonds and business and mortgage capital reveals forms of systemic racism that often get overlooked.

SVP and customer experience leader Claudiu Coltea says carrier scaled up pilots fast to meet COVID-19's demands.

Insights from AI can help close the customer experience gap by providing auto insurance carriers with the ability to generate personalized touchpoints in real-time