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Significant challenges stand between current lead-referral business models and potential role as value-added deal closers, according to Celent report.

Technology research and advisory firm TechNavio estimates the current global Insurance BPO market at more than $4.6 billion.

Pre-retirees are concerned about expenses spinning out of control; many fear they can never retire, according to survey by Nationwide.

INN celebrated its Women in Insurance Leadership award winners at a celebration in Chicago on October 20 and 21.

The lion’s share of big data spending currently is going to hardware and professional services, but over time, software vendors will capture a proportionally larger piece.

The accusation came in a case before a federal magistrate judge in Central Islip, New York, who said earlier the practice “may be widespread.”

Stewart served as the institute’s president for 15 years and is credited with transforming it from a small PR firm into a premier insurance reference point for journalists, academics and policymakers.

Smartphone applications and devices that record trip and vehicle data are set to infiltrate auto insurance at a rapid pace, bolstered by discounts of as much as 30 percent.

Consumer operated and oriented plans have given some commercial carriers a run for their money in parts of the HIX marketplace, but are running into some of the same systemic obstacles that have dogged for-profit plans.

The latest version of ISCS’ SurePower Innovation includes a new web service portal, updated payment capabilities, a multi-state policy capability, usability features, and more.

New Celent report looks at how new data sources might change processes and the 'post-issue underwriting' approach.

Product includes functionality for CRM, policy and claims admin, document management, reporting, audit, workflow, quoting, accounting, reinsurance, client management, billing, rating and underwriting services.

Judge Thomas Wheeler, the 66-year-old ex-government contract lawyer, often has decided against the U.S., while ruling for Greenberg and his Starr International Co., once AIG’s biggest shareholder.

Collaboration between academia, industry organizations, businesses, and leaders will be critical to making sure that new IT professionals will be excited and ready to join the insurance industry and contribute to its future as Next-Gen Insurers.

Pennsylvania Lumbermens Mutual Insurance Company and Indiana Lumbermens Mutual Insurance Company have consolidated systems to streamline processes, improve service and ensure compliance.

The new offering is designed to provide a better client experience and more accurate rating class estimates.

Teresa White was named a 2014 Women in Insurance Leadership winner.

From 2009 to 2013, these states have seen the most cooking-related insurance claims during the holiday week. Texas, which led this list in previous years, has reported no Thanksgiving cooking-related fires since 2012.

By denying or underpaying claims, Wright mitigated its risk of facing a government audit and financial penalties for overpayment, according to the complaint.

The upward trend in smartphone use while driving may be largely due to the fact that more drivers own smart phones, but there’s also variation in the activities distracting drivers.