Automation

Automation is not a one-size-fits-all solution and can take many different forms.

Next year is anticipated to be a defining moment for the extensive adoption of automation and AI in the insurance sector.

A look at key advancements, benefits and future implications.

Why personalizing communication, building trust and offering 24/7 support will be crucial for the industry to attract Gen Z consumers.

A good customer experience reduces friction and enhances efficiency, while making a customer feel heard and appreciated.

Nationwide and Petco news, plus Chubb's StreamLabs launches Scout and more.

By embracing emerging technology like AI, auto insurers can future proof their businesses and stay competitive.

The industry's digital transformation is ushering in a new era of risk management. By embracing cloud-based solutions, streamlining processes and integrating automation.

If you position AI wrong or pitch it to the wrong market it might actually hurt you.