Automation

The life insurer's DevelopU initiative, an internal university, helped it shift from "what happened" to "why it happened," speakers said.

Most businesses find robotic process automation effective but difficult to deploy and maintain, according to new research.

Forrester Research has released a new guide on the future of work, which provides a pragmatic view of what it means to leaders, employees, customers and companies. Analyst Craig Le Clair discusses the impacts.

An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.

While the majority believe AI-driven technologies can provide significant competitive advantages, only 29 percent said their organizations actually have such strategies.

Starting with claims gives carriers quick wins on the road to revamping processes across the enterprise.

Machine learning and RPA are among the cognitive computing technologies that will help insurers win in a changing market.

The G-Force Innovations collaborative will identify and develop emerging digital insurance capabilities and companies.

Dogan Kaleli, leader of the program business, finds opportunities to pilot various emerging techs in his role and beyond.

Compared to peers in banking, insurers are behind the digital curve, but the gap is narrow and in some areas insurers are leading.