Automation

Forrester Research has released a new guide on the future of work, which provides a pragmatic view of what it means to leaders, employees, customers and companies. Analyst Craig Le Clair discusses the impacts.

An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.

While the majority believe AI-driven technologies can provide significant competitive advantages, only 29 percent said their organizations actually have such strategies.

Starting with claims gives carriers quick wins on the road to revamping processes across the enterprise.

Machine learning and RPA are among the cognitive computing technologies that will help insurers win in a changing market.

The G-Force Innovations collaborative will identify and develop emerging digital insurance capabilities and companies.

Dogan Kaleli, leader of the program business, finds opportunities to pilot various emerging techs in his role and beyond.

Compared to peers in banking, insurers are behind the digital curve, but the gap is narrow and in some areas insurers are leading.

LexisNexis survey provides ideas for carriers to be less overwhelmed by the journey ahead.

Getting started with RPA may look different from business to business, but designing a proof-of-concept project is often the best way to jumpstart RPA efforts in your organization.

The claims-processing startup will move overseas in an agreement with the multiline insurer.

Competitive pressures mean insurers are highly incentivized to automate more processes where they can to meet customer expectations, says KPMG.

Representatives of multiline insurers

Organizations that do not embrace modern business automation will flounder and struggle to survive, with approximately half of organizations recently surveyed saying they see automation as key to delivering a rapid rate of change.

Expect to see major changes in how organizations use AI, the rise of new ‘digital workers’ and increased competition for data professionals with AI skills, says Forrester Research.

Automation, biometrics, blockchain and quantum computing will be among the technologies having the greatest impact on business opportunities, says a new report from CompTIA.

Rising demand for business process automation through the use of artificial intelligence and software robots are expected to be a key trend for market growth.

Robotic process automation is helping the company reduce employees' workloads of mundane and repetitive manual tasks.

While it is possible to pair robotic-process automation technology with machine learning technology, it’s important to consider them separately.

World Economic Forum report including Ping An Insurance (Group) Co.’s OneConnect financial-management portal.