Automation

Half of insurers that have already adopted accelerated underwriting report payback periods of less than a year.

COVID-19 has shown us that technology can rapidly evolve to meet customer needs, in areas from contactless payments to digital banking to mobile wallets. However, we still see great disparities when it comes to the use of contactless and digital banking by low- to moderate-income (LMI) workers. The question is, will emerging tech in the post-COVID economy provide an opportunity to include new people in the financial system-- or leave them even further behind?

Touchless digital insurance has become a base requirement for business as people demand touchless transactions.

The digital future of insurance is a plane being built as it’s flying.

By executing the time-consuming and often tedious back-office processes that constitute much of agency work, automation can expedite agents’ workflows.

AAU enables underwriters to spot patterns and connections that are either invisible to the human eye or which take normal, human-assisted processes large amounts of time and resources to identify.

The extraordinary events of 2020 have placed new demands on claims that have played an important role in accelerating the digital transformation in this area.

The most likely outcome is that it will fuel a transformation in the roles and responsibilities assigned to actuaries.

Tech leader for commercial insurer discusses becoming more agile, working with Google, incorporating automation.

The industry has long talked about embracing digital technology — but the time for talk may be over.

Remote processing and customer service investments are up, according to new research from Celent.

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

First client for Munich Re Automation Solutions

The Massachusetts-based insurtech also has raised $23 million in Series A funding.

Insurers see the highest potential in machine learning, robotic process automation (RPA), and technologies to analyze unstructured data.

Artificial intelligence will shape the technology landscape of the 2020s, but unintended consequences pose big risks, according to a new report from ISACA.

Financial firms are grappling with the rapid pace of technological change by overhauling operations and investing in digital offerings for clients.

The use of algorithms in electronic markets has automated the jobs of tens of thousands of execution traders worldwide, and it’s also displaced people who model prices and risk or build investment portfolios

The life insurer's DevelopU initiative, an internal university, helped it shift from "what happened" to "why it happened," speakers said.

Most businesses find robotic process automation effective but difficult to deploy and maintain, according to new research.