Automation

Touchless digital insurance has become a base requirement for business as people demand touchless transactions.

The digital future of insurance is a plane being built as it’s flying.

By executing the time-consuming and often tedious back-office processes that constitute much of agency work, automation can expedite agents’ workflows.

AAU enables underwriters to spot patterns and connections that are either invisible to the human eye or which take normal, human-assisted processes large amounts of time and resources to identify.

The extraordinary events of 2020 have placed new demands on claims that have played an important role in accelerating the digital transformation in this area.

The most likely outcome is that it will fuel a transformation in the roles and responsibilities assigned to actuaries.

Tech leader for commercial insurer discusses becoming more agile, working with Google, incorporating automation.

The industry has long talked about embracing digital technology — but the time for talk may be over.

Remote processing and customer service investments are up, according to new research from Celent.

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.