Personal lines organizations need to look at their business structures from an outside-in, consumer perspective, as well as traditional inside-out, operational perspective, and then reimagine business units and operational outcomes.

Minneapolis-based PreferredOne has joined a growing number of health plans nationwide that are turning to the use of digital methods to treat mental health.

Metrics and strategy are key at YCharts. So are mystery-flavored Oreos.

The companies on our third annual list of Best Fintechs to Work For (a ranking compiled by our parent company, Arizent) share an ability to create personal connections with employees, and offer top-tier benefits like generous sabbaticals, fully paid insurance, and parental leave on day one.

Business and IT professionals think the CDO role is becoming ever more relevant, demonstrating a clear mandate for the CDO to accomplish his or her digital objectives.

With prior authorization posing a significant pain point for providers, several health insurers and the organization representing them are starting an initiative to improve the process.

Blue Cross Blue Shield of Massachusetts is launching a new pharmacy integration app and website that will help members manage prescriptions by using Amazon’s own Internet pharmacy.

Patients appear willing to pay extra for digital healthcare services, but they aren’t ready to rate those encounters as better than a one-on-one encounter with a doctor.

Insurers across lines of business need staff that intuitively understand digital and personalization, says EY.

Decision makers highlight the ability to interact and collaborate across departments as the most valuable capability to help organizations successfully execute internal digital initiatives.

Blue Cross Blue Shield of Massachusetts will now be putting digital cognitive behavioral therapy to use to help its members struggling with depression, insomnia, stress and anxiety.

America’s high-tech workers may still gravitate to the obvious spots. But behind them are plenty of regional college towns attracting workers in science, technology, engineering and mathematics.

Identity and access management solutions are playing a growing role in protecting against cyberattacks in the healthcare sector, experts say.

The Federal Trade Commission has ordered two health systems and five healthcare insurers to turn over aggregated patient billing and discharge data, as well as employee wage and other information.

Administrative complexity is the biggest contributor to overall healthcare waste in the U.S., according to a new study published in the Journal of the American Medical Association.

As the leader of what’s effectively a startup, “you find yourself doing a lot of things like assembling desks and reloading the copier and washing dishes," she says.

Liberal arts majors are trained to be creative communicators and critical thinkers.

The CIO must be the culture change agent to enhance digital dexterity as a competency that applies to individuals, teams and the organization as a whole, says Gartner.

MercyCare Health Plans will deploy a cloud-based solution to streamline its Healthcare Effectiveness Data and Information Set (HEDIS) submissions.

The August hiring forecast from the Bureau of Labor Statistics reveals the loss of some 900 jobs in data processing, hosting and related services.