Core systems

Net income climbed to $4.99 billion, or $3,035 a share, from $4.55 billion, or $2,757, a year earlier.

Amica Mutual, Erie and Nationwide ranked highest in homeowner claims satisfaction, according to J.D. Power.

Eighth annual awards program uncovers the best of the best in insurance innovation among both technology users and providers.

Software helps the insurer monitor and archive its activity in social media, while enabling the company to plan and publish content to multiple social platforms simultaneously, track consumer engagement and participate in meaningful two-way dialogue.

Organizations that want to make their first cloud services investments will look to build business cases that encompass longer-term IT and business value.

While customers who report positive mobile and Internet experiences are most likely to buy more and offer referrals, that experience frequently falls short of customers’ expectations, says Capgemini.

IBM will host a mobile developer challenge that urges programmers to create consumer and business apps powered by Watson.

John Hancock, CNA, Millers Mutual are among the insurers named as finalists for Celent’s Model Insurer awards.

Insurer’s new liability division to implement policy admin system; expects to expand rollout across enterprise.

EHealth’s CEO says the percentage of customers between the ages of 18 and 34 was well above the 25 percent rate cited by the Obama administration for young adult enrollments on the state and federal-run exchanges.

Compared to other nations, the U.S. P&C market is the “most improved,” according to the Capgemini “World Insurance Report.”

60 percent of survey participants are increasing cyber security budgets, according to BAE Systems, and 82 percent say they expect the number of cyber attacks to increase.

Estimating software designed to help adjusters create customized estimates onsite for clients.

Four distribution management solutions are expected to streamline Cypress' technology.

Insurers sold $61.9 billion of annuities, compared with $52.7 billion a year earlier, according to LIMRA.

With more than three weeks to go, insured losses from severe weather are an estimated $1.5 billion, according to the Insurance Information Institute, and that covers only two of the four storms so far.

Strategy, attitude and buy-in separates leaders from others, an Accenture survey finds. Mobile technology is the priority, as it enables better engagement with customers and creates new revenue streams.

Experts say the framework is ultimately likely to be cited in data breach litigation, other consumer claims and even by regulators as a baseline that all institutions must follow.

Allstate, Chubb Group of Insurance Companies, The Hartford and Travelers reported an aggregate combined ratio of 79 percent for full-year 2013, according to Fitch Ratings' latest report.

CEO Tom Wilson has turned his focus to expansion after spending years reducing sales to homeowners in states such as New York and Florida.