Core systems

The P&C carrier will upgrade its entire Cobol-based system with one grand effort.

Ovum asked insurers: What's the biggest issue you're facing today because of your legacy environment, and what do you think that will be in two years?

The firm warns that a delay in implementing a cross-channel model exposes carriers to disruption by new entrants.

The multiline carrier will use a cloud-deployed SAP platform for all core systems, starting in Southeast Asia.

Whether dealing with the end consumer or agents, insurers must be prepared to meet diverse standards for digital interaction.

Eighty percent of IT executives feel that IT departments have too narrow of a scope to be able to effectively ramp up the speed at which they delivery digital capabilities.

Coding issues are contributing to a small amount of claims denials, but that should pass quickly, says TriZetto executive.

GMC Software and IVANS are now part of Guidewire Connect.

The company has appointed a CIO for its Annuity Group shortly after naming a new one for P&C.

WebXL will replace existing Access Database and automate some manual processes.