Core systems

The consulting firm announced its 50 top U.S.-based life and health insurer list for the 20th straight year.

The consulting firm announced its 50 top U.S.-based property/casualty insurer list for the 20th straight year.

The Department of Health and Human Services says it wants "well-intentioned providers to become meaningful users of electronic health records."

Last procedural roadblocks blocking landmark legislation are cleared as Sen. Olympia Snowe signals she will back bill.

SunGard, in collaboration with Microsoft and HP, has created a new enterprise risk management (ERM) framework that will help support insurance companies' Solvency II (SII) compliance initiatives. The three companies have identified and packaged in the framework technology components and consulting services (SunGard's iWorks ERM solution, HP's consulting services and infrastructure portfolio, and Microsoft's HPC and SQL servers) that can help insurance customers define and implement a comprehensive ERM technology framework that supports SII requirements, reports SunGard.

Fitch affirms ratings of AIG and CIGNA; Moody's and S&P react to the announcement that Aon plans to acquire Hewitt Associates.

Despite major catastrophes, property/casualty insurers accounted for an after-tax net income of $11.5 billion, report says.

Allegient Systems’ Expense and Reporting Management Suite will provide Southern Pioneer with legal bill review and performance management services.

Claims-handling, licensing and underwriting issues continue to dominate the annual list of market conduct exams.

Both the Property Casualty Insurers of America (PIA) and the American Insurance Association (AIA) hailed a Michigan Supreme Court’s 4-3 decision stating that the Michigan insurance commissioner does not have the authority to arbitrarily ban the use of credit-based information by insurers in pricing and underwriting. The decision, which arose from the Insurance Institute of Michigan, et al v. Commissioner, Michigan Financial and Insurance Services, Department of Labor and Economic Growth, plays forward in positive ways for insureds, notes David Snyder, vice president and associate general counsel of the AIA.

Agents responding to a survey say their customer service reps save several hours daily by using electronic, real-time carrier sites/portals, but there’s still room for improvement.

Broker pays $4.9 billion to acquire outsourcing consultancy Hewitt Associates.

The platform should help Dearborn National eliminate the cost of keeping up with changes to desktop word processing tools.

The European Claims Vendors report for 2010 praised FINEOS for its delivery track record and product investments.

FAB Billing is designed to enable better service for insureds and agents.

German reinsurer firm selects Tata Communications to deploy and manage Telepresence Service in 16 countries across the world.

Personal lines property/casualty carriers received confirmation yesterday of a business strategy that works: Claimants of insurance companies that provide highly satisfying property claims experiences are considerably more likely to renew with their insurer and recommend their insurer to others, according to the J.D. Power and Associates’ (http://businesscenter.jdpower.com/) 2010 U.S. Home Claims Satisfaction Study released yesterday.

Three charged in New York with stealing nearly $500,000 from Progressive and Mercury by forging and cashing claims checks.

Annual survey shows fewer implementations this year; management reporting a priority.

Experts contend there's a market for mobile transactions, which aren't limited to mobile-related purchases, but anything consumers might pay for over the Internet or in person, including insurance.