Coronavirus

Join editor in chief Nathan Golia and Celent head of P&C Karlyn Carnahan for a discussion of the potential futures insurers could face after this crisis subsides.

The impact on our sector is uncertain in every way but its depth.

Insurance product creation historically has been based on historical data – the rear-view mirror view. However, there is a fundamental change afoot that cannot be ignored.

A group of German startups are working on an application that will help the government track people who have been exposed to the novel coronavirus and, ultimately, ease restrictions when the pandemic begins to subside.

Proposed bills require insurers to pay out even if policies included language to exclude losses from virus-related issues.

Medicare telehealth policy changes are putting pressure on private plans to follow suit.

A common target of insurtechs, small businesses are likely to demand changes from their insurance providers in the post-covid-19 world.

The way insurance companies respond to the COVID-19 crisis is indicative of how the industry will meet the biggest challenges going forward: the disappearing retail customer, over-regulation, shrinking product margins, low customer loyalty and public distrust.

Growing scrutiny of civil authority clauses and what constitutes property damage means the industry is likely to face more pushback.

Tech from Human API was rolled it out faster and more broadly because of the virus following a pilot project last year.

It is critical to assess insurers’ internal operations and the implications for employees.

Companies are scrambling to ensure that the millions who take on work outsourced by firms from airlines to insurers can keep going as the nation mandates increased work from home.

Catastrophe response is the insurance industry's stated goal. But currently, the sector has few answers for consumers.

As COVID-19 spreads across Europe, leaving new patients in its wake, the fear of infection and a saturated health-care system are driving large numbers of people online

It is of strategic importance that we ensure our information technology is supporting the entirety of the organization and its ability to communicate.