Customer data

Atidot, founded in Tel Aviv, applies AI to life insurance policy service and marketing to policyholders, so carriers can better understand customer needs.

Adam Fox, MassMutual's head of distribution technology & data science, spoke with Digital Insurance about the main objectives of its Health and Wellness Program.

CSAA Insurance Group will use the Arity IQ Network, which uses driving behavior data to quote auto insurance policies.

Panelists emphasized the significance of a comprehensive data strategy and ethical AI use, along with the industry's potential for innovation.

The insurer detected unusual activity in the network last week.

Adopting data profiling and machine learning could propel the industry into a future of enhanced efficiency, better risk assessment and superior customer experiences.

Employee data holds great potential for maximizing the value of employee benefit programs.

Advanced driver assistance systems (ADAS) decrease risky behaviors, such as distracted driving and speeding, reducing auto claims.

Consent and preference management systems, catching on with insurance carriers to leverage customer data for marketing, have the potential to balance that with privacy regulation compliance, according to a Madison Advisors report.

The path to more effective hurricane preparedness lies in proactive planning, automation, and the efficient utilization of data and analytics.