Customer experience

Digital Insurance reached out to insurance organizations to learn about how consumers view anti-distraction solutions and how to address concerns.

App-free video software can help carriers boost customer satisfaction.

VPs of customer experience and innovation strategy will focus on how to leverage market research and customer insights for new customer-facing initiatives.

Agents should stay informed of how the latest emerging trends such as technology usage and persistent inflation are impacting their client.

The business model, the tech it sits on, and the sector's purpose must evolve.

Los Angeles-based Sensible Weather Co. is offering a supplemental insurance coverage that automatically sends you a refund if weather turns bad.

Selecting the right SaaS partner for your company can take time.

The GPT-4 upgrade is currently available to ChatGPT Plus subscribers only.

The report calls for an improvement in digital customer experiences.