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Slow repair cycle times, widespread premium increases and the volume of catastrophic events all contribute to dissatisfaction, according to the U.S. Property Claims Satisfaction Study from J.D. Power.
March 31
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CoreLogic rebrands as Cotality; Plymouth Rock collaborates with NWN, plus more insurtech news
March 25
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Customers want more self-service options, requiring carriers to continue their focus on updating their technology options.
March 20
Glia -
Three lessons in how affinity distribution can drive financial protection and long-term financial goals of communities.
March 20
Professional Insurance Marketing Association -
Insurance is about sustainability, it provides a layer of financial support to families, businesses and communities.
March 18
Capgemini -
The future of insurance isn't about replacing people with machines, but enabling people and technology to collaborate effectively.
March 17
Plymouth Rock Home Assurance Corporation -
Research reveals three key areas where an empathy-first approach from carriers can mitigate stress and improve the overall policyholder experience.
March 3
Hi Marley -
Voice is having a resurgence as an engagement channel and insurance organizations are wise to examine the relevance of IVR more closely.
February 25
insured.io -
The latest Insurance Personal Lines Trends and Perspectives Report from TransUnion.
February 19
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Kyle Krumlauf, director of industry analytics for CCC Intelligent Solutions examines the impact of technology in the personal and commercial auto spaces.
