Data and information management

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

Organizations combining innovative talent, diverse data, and applied intelligence can use data-driven insights to improve customer experience, says Accenture's Debbie Polishook.

Carriers will need someone who owns data at an enterprise level to ensure effective governance.

IT leaders must be prepared to groom new hires to help them understand and unlock business value from analytics, says BCBS exec.

The connected world offers expanded insurance opportunities that can yield billions of dollars in additional revenue, but requires carriers to be more flexible, Accenture says.

More than half of tech workers polled by Spiceworks said that constant learning is the most important career-boost move they can and will make.

When RPA platforms are integrated with chatbots, they open the possibility for chatbots and voice bots to handle more complicated, less routine driven tasks in real time.

No matter how much data is available, there needs to be a cadre of professionals who make sure AI and analytics systems are on target.

Staffing firm TEKsystems finds that new digital initiatives don’t fall within IT’s purview.

The life insurer's unit does more than just provide capital to interesting startups; it also serves an innovation nexus in the company.

The israeli vendor will merge Adaptik's core offerings with its cloud-based analytics platform.

Without a clearly articulated set of business value metrics for IT, it can be a challenge for leaders to create compelling business cases for new investment opportunities.

A new study shows that the most common concerns are the risk of unauthorized access, the threat of malware infiltrations and the inability to monitor the activity of employees.

IT jobs will be concentrated at the insurer's Cleveland and Colorado Springs locations as it looks to fill 7,500 total positions across departments.

The adoption of machine learning and the need for access to data beyond just data science team is changing how many firms approach information warehousing.

Insurers must consider how to incorporate digital transformation, insurtech and emerging technologies into their business and technology strategies.

Commercial insurer will make technology available to clients that reinforces proper lifting form, with the goal of reducing workers' comp claims.

Companies will invest in building out and owning datasets, learning things about their customers that no one else does, and delivering exactly what those customers want and need.

Mark Wilson's company is working with Tesla to insure driverless vehicles.

Carriers have to innovate more aggressively to match up with challenges to their business from companies like Amazon.